We want you to be completely satisfied with your Fields and Jackson purchase. Please review our returns and exchange policy below:
Returns Eligibility: Items can be returned within 30 days of the delivery date for a refund or exchange. The item must be unused, in its original packaging, and in sellable condition.
Exchange Process: To initiate an exchange, please contact our customer service team to request a return authorization. Once approved, you can exchange the item for a different product of equal or lesser value.
Refund Process: Refunds will be issued to the original payment method once the returned item is received and inspected.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for a replacement or refund.
